Shipping & Delivery Policy | Dunes And Trails
At Dunes And Trails, we understand that the anticipation of new adventure gear is part of the journey. We are committed to getting your essential footwear from our hub to your trailhead as swiftly and reliably as possible. Our shipping policy is designed to be transparent and straightforward, ensuring you know exactly what to expect from the moment you click “order” to the day your gear arrives.
Processing Your Order
When you place an order on dunesandtrails.com, our team springs into action. All orders are meticulously processed and prepared for shipment. We strive to have your order packed and on its way quickly. Please allow for standard order processing times, which ensure every item is carefully checked for quality and accuracy before it leaves our facility. Orders are not shipped or delivered on weekends or major national holidays.
Domestic Shipping Options
For our customers exploring within the country, we offer reliable shipping solutions through our trusted carrier partners. You will receive tracking information via email once your order has been dispatched. This allows you to follow your package’s journey in real-time. Shipping speeds and associated costs are calculated at checkout based on your selected service level and delivery destination, giving you control over how fast your gear arrives.
International Adventure Awaits
Dunes And Trails footprints extend across borders. We are proud to offer international shipping to numerous countries, helping adventurers worldwide gear up. International orders are subject to standard customs clearance procedures, which are managed by the destination country. Please note that any applicable import duties, taxes, or brokerage fees are the responsibility of the recipient and are not included in our shipping or merchandise charges. Delivery times for international orders vary significantly based on the destination and local customs processing.
Order Tracking & Delivery
Once your order ships, its journey is in your hands. The tracking link provided in your shipment confirmation email is your window to its progress. While we partner with leading carriers to ensure timely delivery, please note that once a package is in transit, estimated delivery dates are provided by the carrier and can occasionally be influenced by factors outside our direct control, such as weather delays or logistical exceptions.
Shipping Address Accuracy
The path to your doorstep begins with a correct address. We strongly recommend double-checking your shipping information during checkout. Dunes And Trails cannot be held responsible for orders shipped to an address that was entered incorrectly during the purchasing process. Ensuring your address is accurate and complete is the best way to avoid delivery delays or complications.
Our Commitment to You
Our ultimate goal is to be a trusted part of your adventure. This means providing not only durable, supportive footwear but also a seamless and dependable delivery experience. We continuously evaluate our shipping processes and carrier partnerships to improve reliability and speed.
For the most current and detailed information regarding any potential service delays, specific country availability, or detailed rate charts, please refer to the shipping information presented during the checkout process on dunesandtrails.com. Thank you for choosing Dunes And Trails to equip your journeys—we are honored to be on the path with you.